Account Management Intern

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. YOUR MISSION As an Account Management Intern you will be part of the Glovo Account Management team you will be liaising with restaurants as well as growing revenues for partners. THE JOURNEY   • Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement. • Evaluate, follow up and build basic reports for partners. Support in actions to reach team goals and company OKRs. • Participate in drawing and executing plans, making partners grow through promotions negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling). • Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc). • Improve operational efficiency of our partners by making sure we always deliver the best service to our customers. • Support your team in various initiatives around operational excellence, sales, partner support, monetization, marketing. What You Will Bring To The Ride   • Availability for 6 months full-time • Full of energy, positive, “can do” mindset, like to be organised, orientation to details • A methodological fast learner profile • A Data-driven profile • Proficiency in Croatian and English is a must • Familiarity with CRM tools (Salesforce) & Excel is nice to have   Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. We Believe Driven Talent Deserves   • 🍔 Monthly Glovo credits to satisfy your cravings! • 🏊 Discounted gym memberships to keep you energized. • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! • 👪 Enhanced parental leave, and office-based nursery. • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.   Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website ! At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here . Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website !