Terms of Service

1. Definitions

In these Terms, the following capitalised terms have the meanings set out below:

• "WeZoom" or the "Service" — the website at wezoom.app and all associated software, applications, tools, features, and content operated by SIA 2A2M.
• "SIA 2A2M", "we", "us", "our" — 2A2M SIA, the company that operates the Service and, for the purposes of data protection, the data controller.
• "User", "you", "your" — any natural or legal person who accesses or uses the Service, whether or not registered.
• "Account" — the registered profile you create to access certain features of the Service.
• "Content" — any information, text, files, resumes, cover letters, or other materials you create, upload, enter, or submit to the Service.
• "AI Features" — optional generative features of the Service (such as rewriting resume bullet points and summaries, or drafting cover letters, resignation letters, and interview questions) that are produced with the assistance of third-party artificial-intelligence providers.
• "Plan" — the Free plan or any paid plan (such as Pro or Lifetime) offered through the Service.
• "Subscription" — a recurring paid Plan billed on a periodic basis.

2. Eligibility and acceptance

You must be at least 16 years old, or the minimum age of digital consent in your country of residence if higher, to use the Service. If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms, and "you" refers to that organisation.

We may modify these Terms from time to time. Where changes are material, we will provide reasonable notice (for example, in-product or by email) before they take effect. Your continued use of the Service after the changes take effect constitutes acceptance of the revised Terms. If you do not accept the changes, you must stop using the Service.

3. The Service

WeZoom provides tools to build, analyse, and optimise resumes and cover letters, and to discover job listings aggregated from public sources. The WeZoom Score, applicant-tracking-system ("ATS") analysis, keyword suggestions, and similar outputs are provided as informational guidance to help you improve your documents.

We do not promise or guarantee any particular outcome. In particular, we do not guarantee that you will obtain interviews or job offers, that any specific ATS will parse your resume in a specific way, or that any job listing shown is accurate, current, or available. The Service does not constitute career, recruitment, legal, financial, or other professional advice.

4. Accounts and security

You are responsible for providing accurate registration information, for keeping your login credentials confidential, and for all activity that occurs under your Account. You must notify us promptly at info@wezoom.app if you suspect any unauthorised use of your Account. We are not liable for any loss arising from your failure to safeguard your credentials.

5. Your Content and licence

As between you and us, you retain all rights in and to your Content. You grant SIA 2A2M a limited, worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, and transmit your Content solely to the extent necessary to operate and provide the Service to you (including, where you use AI Features, transmitting the relevant Content to our AI sub-processors as described in the Privacy Policy).

You represent and warrant that you own or have the necessary rights to your Content and that your Content, and our use of it as permitted here, does not infringe the rights of any third party or violate any law. You are solely responsible for your Content and for the accuracy of the information you include in it.

6. Acceptable use

You agree not to, and not to permit any third party to:

• use the Service in violation of any applicable law or regulation, or for any fraudulent, deceptive, or unlawful purpose;
• attempt to gain unauthorised access to the Service, other users' accounts, or our systems or networks, or breach or circumvent any security or authentication measure;
• scrape, harvest, crawl, or systematically extract data from the Service, or place an unreasonable load on our infrastructure;
• copy, resell, sublicense, rent, or commercially exploit the Service or any part of it without our prior written permission;
• upload malware or interfere with the integrity or performance of the Service;
• reverse engineer, decompile, or disassemble any part of the Service except to the extent this restriction is prohibited by applicable law.

7. Intellectual property

The Service, including its software, design, templates, text, graphics, logos, the "WeZoom" name and brand, and all related intellectual-property rights, are owned by SIA 2A2M or its licensors and are protected by law. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your own personal or internal business purposes. No rights are granted to you other than as expressly set out in these Terms. All rights not expressly granted are reserved.

8. AI-generated content

The AI Features are optional and are powered by third-party artificial-intelligence providers (see the Privacy Policy for details). Output generated by AI Features may be inaccurate, incomplete, or not unique to you, and may resemble output provided to other users. You are responsible for reviewing, editing, and verifying any AI-generated content before you rely on or use it. We make no warranty as to the accuracy, originality, or fitness of AI-generated content, and where an AI provider is unavailable the Service may fall back to our own rule-based engine.

9. Plans, billing, renewals, and taxes

• The Free plan provides limited capacity. Paid Plans (such as Pro and Lifetime) unlock additional capacity and features as described on the pricing page in effect at the time of purchase.
• Subscriptions renew automatically for successive periods until cancelled. You may cancel at any time from your Account; cancellation takes effect at the end of the current paid period, and access continues until then.
• Payments are processed by our third-party payment processor. We do not receive or store your full card details. You authorise us and our processor to charge the applicable fees and taxes to your payment method.
• Prices are stated on the pricing page and may be shown inclusive or exclusive of taxes as indicated at checkout. You are responsible for any applicable taxes (such as VAT), which are calculated and handled by our payment processor.
• We may change our prices and Plan features on a prospective basis; changes will not affect the period you have already paid for.

10. Refunds and EU right of withdrawal

If you are a consumer resident in the European Union, you generally have a statutory right to withdraw from a distance contract within 14 days. Because the Service supplies digital content and services that begin immediately, by purchasing a Plan and starting to use the paid features you expressly request that performance begin during the withdrawal period and acknowledge that you thereby lose your statutory right of withdrawal once the service has been fully performed.

Independently of your statutory rights, we voluntarily offer a 14-day money-back guarantee on first purchases: to request a refund, contact info@wezoom.app within 14 days of your first purchase. This voluntary guarantee does not limit any mandatory statutory rights you may have as a consumer.

11. Third-party listings, links, and services

Job listings shown in the Service are aggregated from third-party sources and are provided "as is". We do not control, endorse, verify, or accept responsibility for any listing, employer, application process, or outcome, and you apply at your own discretion. The Service may also link to or rely on third-party websites and services (such as payment, email, and AI providers), which are governed by their own terms and policies; we are not responsible for them.

12. Disclaimers

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty as to availability, accuracy, or uninterrupted or error-free operation. Nothing in this section excludes or limits any warranty or right that cannot be excluded or limited under applicable law, including mandatory consumer-protection law.

13. Limitation of liability

To the maximum extent permitted by applicable law, SIA 2A2M will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or in connection with your use of, or inability to use, the Service.

To the maximum extent permitted by applicable law, our total aggregate liability arising out of or in connection with the Service or these Terms is limited to the greater of (a) the total amount you paid us for the Service in the 12 months preceding the event giving rise to the claim, or (b) EUR 50.

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded under mandatory law. If you are a consumer, these limitations do not affect your mandatory statutory rights.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless SIA 2A2M and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and reasonable expenses (including reasonable legal fees) arising out of or connected with (a) your Content, (b) your use of the Service in breach of these Terms or applicable law, or (c) your violation of the rights of any third party. This section does not apply to the extent a claim results from our own breach of these Terms or our negligence, and it does not apply to consumers except to the extent permitted by mandatory law.

15. Suspension and termination

You may stop using the Service and delete your Account at any time from your Account settings. We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if you breach these Terms, if required to comply with law, or to protect the Service, other users, or our rights. On termination, the licences granted to you end; sections that by their nature should survive (including those on Content, intellectual property, disclaimers, limitation of liability, indemnification, and governing law) survive termination.

16. Governing law, jurisdiction, and consumer rights

These Terms, and any dispute or claim arising out of or in connection with them or the Service, are governed by the laws of the Republic of Latvia and applicable European Union law, without regard to conflict-of-law rules. The courts of the Republic of Latvia have jurisdiction over any dispute, except that, if you are a consumer, you may also bring proceedings in the courts of your country of residence, and you benefit from any mandatory consumer-protection provisions of the law of that country. Nothing in these Terms limits your statutory rights as a consumer under EU law.

If you are a consumer in the EU, the European Commission provides an online dispute-resolution platform at ec.europa.eu/consumers/odr.

17. General

These Terms, together with the Privacy Policy and any terms expressly referenced in them, are the entire agreement between you and us regarding the Service and supersede any prior agreements. If any provision is held to be invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision will be applied to the maximum extent permitted by law. Our failure to enforce any provision is not a waiver of it. You may not assign or transfer these Terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. Neither party is liable for failure or delay caused by events beyond its reasonable control (force majeure). We may provide notices to you by email or in-product. These Terms may be provided in translation; in the event of any conflict, the English-language version prevails.

Company details

• Company: SIA 2A2M (limited liability company)
• Jurisdiction: Republic of Latvia (European Union)
• Registration number: 40203771324
• Contact: info@wezoom.app
• Supervisory authority: Data State Inspectorate of Latvia (Datu valsts inspekcija)