About the role
Be part of the guest journey from the very first welcome to the final farewell. This role is ideal for someone who enjoys helping people, thrives in a fast-paced hotel environment, and takes pride in delivering attentive service.
Location: Orchard Area
Hours: 44 hours, 5 days work week, Operational Shift
Key Responsibilities
• Welcome guests warmly on arrival and departure
• Assist with luggage handling, storage, and delivery
• Escort guests to rooms and share hotel information
• Support guest requests, directions, and transportation arrangements
• Handle packages, messages, mail, and deliveries
• Maintain cleanliness and presentation of lobby and concierge areas
• Support Front Office and Concierge operations during busy periods
• Assist with VIP arrivals, departures, and special arrangements
Requirements
• Experience in hospitality, concierge, or guest service is an advantage
• Strong interpersonal and communication skills
• Service-oriented, positive, and professional
• Able to work in a fast-paced environment
• Physically able to lift and transport luggage safely
• Able to work shifts, weekends, and Public Holidays
• Basic spoken and written English
Talents@Work Pte Ltd (21C0501)
Tan Jin Kai (R23115830)