About the role

<div class="content-intro">Roboyo AI is a category shaper in Applied AI and Agentic Automation. We help leading enterprises move from automation projects and AI experiments into governed, production-grade systems that execute real work across workflows, processes, products and services.  Our heritage is in scaled enterprise automation; our future is Applied AI and Agentic Automation: autonomous agents, AI engineering squads, process orchestration, data and knowledge foundations, and human-in-the-loop governance embedded deeply into how our clients operate.  We are not here to sell AI theatre. We are here to turn AI into working systems, measurable outcomes and repeatable transformation programs.   </div> About the role: As Global Service Line Lead, you ll spearhead Sales, Delivery, and Enablement initiatives, serving as the go-to authority within Roboyo on priorities and operational strategies for your practice. You will collaborate closely with the Senior Leadership team to elevate our performance and drive innovation in the ever-evolving landscape of Agentic Automation Engineering, which at its core is the engineering discipline focused on designing and building an organization’s execution fabric. Key areas of responsibility: General: · Collaborate with other Global Service Line Leads and CBOs to cohesively integrate the service offerings incorporating all elements from your service line · Develop and communicate a strategic vision for the practice, integrate your service line with Roboyo’s strategy to adopt AI accelerated services · Serve as an external-facing ambassador for the Roboyo brand, promoting specific IP and thought leadership · Channel and integrate requests from other parts of the organization into the Service Line (such as Delivery, Sales, HR or IT) · Escalate critical issues and risks concerning your practice to the C-level Sales & Go-to Market: · Maintain “offer shelf” aligned to the AI & Agentic pivot (Offering decks, demos, accelerators, reference architectures, pricing guidance). · Intervene directly in pre-sales for high-stakes or highly innovative situations · Be the gatekeeper for sales/margin and project governance in larger Agentic Automation Engineering proposals · Act as single point of contact for Partner relationship management on global topics for UI Path + Other vendors focused on automation – e.g. n8n – (product strategy, go-to-market & pricing strategy) Innovation and Intellectual Property: · Integrate market inputs and client context to define new propositions: develop and enhance the practice’s offering materials and packages for Sales and GTM activities · Mobilize resources for global initiatives/internal projects to turn best-in-class delivery artefacts into assets/IP used as delivery accelerators or function/industry specific proof points · Translate advancements in technology into differentiators for our clients as well as our own people (e.g. vibe coding, automated test/QA) Structure and Nurture Competencies · Lead a community to foster and promote best practice and knowledge sharing across regions, ensuring high quality assurance in our internal team enablement including L&D program development · Anchor formal and informal upskilling pathways for and maintain certification depth of our automation engineering team · Support global demand and capacity planning for your service line including proactive “bench-time offering” · Provide constructive feedback on the individual contributions to your global practices as part of our careers framework, acting as tollgate for key hires and promotions Qualifications & Experience: · Strong background in Automation Engineering utilizing agentic automation platforms i.e UI Path, PowerAutomate, n8n. Additional experience in Test Automation is preferred. · Proven track record in running and driving practices/service lines in a Professional Services company · Strong commercial awareness with a track record of sales and pre-sales engineering · Proven track record in leading development projects with CICD/SDLC/Agile principles · Demonstrable experience in developing AI led strategy solutions and adoption, focused on tangible client outcomes · Experience in Product and Solution development in aligned Industry verticals and/or business functions We are looking for someone who: · Is High-Energy and Driven: Demonstrates a “can-do” attitude, focusing on solutions rather than problems · Is a Strong Team Player: Shows evidence of impactful contributions in both small and large team settings · Has Influencing Skills: Can demonstrate the ability to influence others through a variety of mechanisms to achieve common goals · Has C-Level Experience: Proven track record of working effectively with C-level executives · Is a Strategic Planner: Can formulate and operate detailed work plans with clear milestones and deadlines · Understands Business Cases: Has experience constructing and understanding business cases, includ