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Head of Self-Service & Customer Experience Transformation

UOB
Singapore· Customer Services Jobs· 1440–2160 September 24, 2026
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ServiceSelfCustomerHeadTransformationChannelsUnitedOverseasBankLtdSingaporeseeking

About the role

1011 United Overseas Bank Ltd in Singapore is seeking a Senior Manager to oversee Self-Service Machine Management and Customer Experience within Group Channels and Digitalization. You will manage stakeholder relationships, drive service quality across self-service channels, and ensure regulatory compliance. Candidates should have a Bachelor’s degree and at least 10 years of relevant banking experience, with proven ability to transform operations and improve customer outcomes. J-18808-Ljbffr
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