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Key skills & keywords for this role
These are the terms most likely to matter to the ATS for this Help Desk Support Officer , East role at WSH EXPERTS PTE. LTD.. Mirror the ones that match your real experience on your resume to improve your match score.
The Services required are set out as follows:
Technical support for notebooks and desktops (Dell, Lenovo, HP
and Apple Devices).
• Install, configure and support all Microsoft Windows and Apple MacOS user operating systems.
• Install Configure and support Microsoft 365 software and Services. • Install, configure and support 3rd party software.
• Attend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA.
• Submit ITSM tickets for all support tasks.
