About the role
Responsibilities:
• Preparation and coordination IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis
• Manage interns schedules for deployment
• Liaising with Sales Department & IT Department closely on after sales matters
• Good communication skills with customer service attitude
• Handle incoming calls and enquires from corporate customers
• Answer email correspondence in a prompt and efficient manner
• Maintain service items inventory control
• Maintain proper records for billing purpose
• Maintain neat and timely update on the service form inputs to our system
• Preferably with IT knowledge
• Any ad hoc requirements by the Manager
Requirements:
• Minimum Diploma in Business Administration or related studies
• Good communication skills and able to work independently
• Able to work in fast-paced environment
• Customer oriented and able to liaise with different stakeholders
• Proficient in MS Words/Excel
Others:
• 5 Days work week (Mon to Fri. 9am to 6.30pm)
• Location: Kaki Bukit