About the role
Lead Technical Support Engineer - ZTNA Location: Remote (Delhi) About the Role We're looking for a seasoned Technical Lead to manage L2 support operations for ZTNA and Network Security solutions. You will lead a team of engineers, handle critical customer escalations, drive major incident resolution, and work closely with Engineering and Product teams. Key Responsibilities Lead and mentor L2 ZTNA/Network Security engineers. Act as the primary escalation point for complex customer issues. Troubl…