Manager

Job Description • Supervise daily housekeeping operations, ensuring guest rooms, public areas and assigned facilities meet cleanliness and service standards. • Plan staff deployment, prepare duty rosters and monitor attendance to ensure sufficient manpower and timely completion of work. • Conduct regular inspections, address cleaning deficiencies and follow up on maintenance issues. • Train and guide housekeeping staff on cleaning procedures, safe equipment use and workplace safety. • Monitor cleaning supplies, linen and equipment, ensuring proper usage and stock control. • Handle housekeeping requests and feedback professionally, liaise with clients and management, and submit daily operational reports. Requirements • Previous housekeeping experience, preferably in a supervisory or team leader role within a hotel or similar environment. • Good knowledge of cleaning procedures, hygiene standards and the safe handling of cleaning chemicals and equipment. • Strong leadership, communication and organisational skills, with the ability to supervise and motivate a team. • Responsible, hands-on and detail-oriented, with the ability to work independently and resolve operational issues. • Willing to work shifts, weekends and public holidays as required.