About the role
As an Operations Engineer, Technical Escalations, you will troubleshoot and resolve complex ad-tech issues, ensuring timely support for internal teams and clients. You will collaborate cross-functionally with Product, Engineering, and Client Ops, while staying current with evolving technologies. Responsibilities: To resolve the issue, diagnose, analyze, and resolve client issues with clear communication and follow-ups. Support Delivery, Provide high-quality support to publishers within SLA. Cro…