About the role
Make outgoing calls to potential customers to schedule high quality leads for sales. Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives. Seize opportunities to upsell services when they arise. Follow up with potential customers in a timely manner if necessary. Manage a large number of outbound calls in a timely manner. Document all call information in the CRM according to standard operating procedures. Meet personal/team qualitative an…