About the role
Responsibilities: Serve as the local business liaison for Customer 360 CRM, partnering with the global Product Owner and delivery teams to capture regional requirements, coordinate prioritization, facilitate decisions, and communicate roadmap, release, and support impacts to Coach stakeholders. Own the Members on CRM product backlog and roadmap, prioritize enhancements, define requirements and acceptance criteria, and represent business and customer needs to engineering and vendor teams. Act as…