About the role
<div class="content-intro"><p><span data-contrast="auto">Established in 2004, </span><strong><span data-contrast="none">OLIVER</span></strong><span data-contrast="auto"> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">As a part of </span><strong><span data-contrast="none">The Brandtech Group</span></strong><span data-contrast="auto">, we re at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span data-contrast="none">AI solutions</span></strong><span data-contrast="auto"> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p></div><p><strong><span data-contrast="auto">Role: </span></strong><span data-ccp-props="{"134233279":true}"> Senior Account Manager </span></p> <p><strong><span data-contrast="auto">Location: </span></strong><span data-ccp-props="{"134233279":true,"335559739":240}"> London, United Kingdom </span></p> <p><span data-ccp-props="{"335559739":240}"> </span></p> <h3><strong><span data-contrast="auto">About the role:</span></strong><span data-ccp-props="{"335559739":240}"> </span></h3> <p><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri",268442635,"24",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">The Senior </span><span data-ccp-charstyle="normaltextrun">A</span><span data-ccp-charstyle="normaltextrun">ccount Manager is the engine of the studio. </span><span data-ccp-charstyle="normaltextrun">You ll</span><span data-ccp-charstyle="normaltextrun"> own the client relationship day-to-day, manage every creative touchpoint from brief to delivery, and lead a team of four to produce consistently strong retail and channel marketing work across a broad product portfolio</span><span data-ccp-charstyle="normaltextrun">.</span></span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></p> <p><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">This is a role for someone who holds the quality bar high while keeping the team inspired and the client confident. Someone who understands creative and production processes well enough to set </span><span data-ccp-charstyle="normaltextrun">accurate</span><span data-ccp-charstyle="normaltextrun"> timelines, challenge assumptions, and catch a problem before it escalates.</span></span></p> <h3><strong><span data-contrast="auto">What you will be doing:</span></strong><span data-ccp-props="{"335559739":240}"> </span></h3> <ul> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri",268442635,"24",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">Client and Account Management</span></span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span> <ul> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Serve as the primary day-to-day contact for the client, owning communications across briefing, status updates, reviews, and presentations</span></span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Build a trusted, proactive client relationship - consultative in approach, solutions-focused when challenges arise, and reliable at every touchpoint</span></span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Develop deep knowledge of </span><span data-ccp-charstyle="normaltextrun">the</span><span data-ccp-charstyle="normaltextrun"> brand</span><span data-ccp-charstyle="normaltextrun">s we work with</span><span data-ccp-charstyle="normaltextrun">, retail environment, product portfolio, and competitive landscape across elect