Senior Director, Product & Operations Lead

The Coca-Cola Company is evolving into a more digital - first, data - driven enterprise to fuel sustainable growth, increase speed to market, and unlock new sources of value. Rapid advances in technology, data, and AI create a unique opportunity to accelerate the KO system's next chapter of growth by reimagining our core competitive advantages . Building on a strong foundation of modernized infrastructure, global digital experiences, early data capabilities, and proven use cases, we are now shifting from early wins to scaled, end to end impact on growth, productivity, and efficiency . This next phase moves us from an analog world to a fully digitized one, powered by a digital growth engine that embeds data, technology, and AI into our most critical business domains . Success will require more than technology implementation, it demands a strategic transformation of core capabilities, a domain based, product centric operating model, and a cultural shift toward experimentation , data and technology fluency, and seamless partnership between business and digital teams. Job Description Summary The Product & Ops Lead is responsible for driving operational excellence, product execution, and technology delivery across strategic digital platforms and business initiatives within the LATAM Operating Unit. This role serves as the connective layer between business priorities, product teams, operating units, bottler organizations, and execution partners to ensure regional digital platforms are effectively prioritized, operationalized, delivered, adopted, and scaled. The role combines product operations leadership, delivery management, and execution oversight to accelerate value delivery, improve organizational alignment, and enhance business outcomes across a portfolio of LATAM-specific digital platforms, including B2B2C, Coca-Cola en Tu Hogar, and other regional customer and consumer-facing solutions. The Product & Ops Lead partners closely with Operating Unit teams, bottlers, and technology delivery teams to coordinate implementation, integrations, platform operations, deployment readiness, and continuous improvement efforts across the region. Success in this role requires strong execution leadership, operational rigor, stakeholder management, and the ability to drive clarity, alignment, and delivery across multiple platforms, markets, and bottler partners within a complex and fast-paced environment. Responsibilities include: Lead the delivery coordination, deployment, and scaling of strategic LATAM digital platforms, including B2B2C, Coca-Cola en Tu Hogar, and future regional capabilities, ensuring successful integration and execution across Operating Unit and bottler ecosystems Lead operational governance and execution management across strategic products, platforms, and transformation initiatives. Partner with business, product, and digital teams to align priorities, roadmaps, dependencies, and execution plans with enterprise objectives. Drive product operationalization, adoption, and execution readiness across global teams, operating units, and bottler stakeholders. Establish and manage operational rhythms, governance forums, delivery tracking, KPI reporting, and executive visibility processes. Coordinate cross-functional activities to ensure successful planning, prioritization, delivery, stabilization, and continuous improvement of products and capabilities. Support product lifecycle management, including intake processes, backlog coordination, release planning, and operational readiness activities. Identify operational risks, execution gaps, dependencies, and process inefficiencies and proactively drive mitigation strategies. Enable strong portfolio visibility and decision-making through structured reporting, analytics, and business performance insights. Drive simplification, standardization, and process optimization across product and operational workflows. Partner with business leaders and delivery teams to ensure alignment between strategic priorities and operational execution. Support Agile ways of working and continuous improvement initiatives to improve speed, quality, and business value realization. Evaluate emerging tools, automation opportunities, AI-enabled capabilities, and operational best practices to improve execution effectiveness. Manage stakeholder communications and engagement across multiple business functions and leadership levels. ORGANIZATIONAL IMPACT Provides leadership across LATAM regional platform delivery initiatives, coordinating execution across multiple markets, bottler partners, technology teams, and external vendors to ensure successful platform implementation and adoption Leads operational execution and governance activities across complex enterprise initiatives spanning multiple functions, operating units, and external partners. Drives short- and mid-term operational strategies that improve delivery effectiveness, business alignment, organizational transparency, and execution consistency. Influences product operations, governance models, prioritization frameworks, and execution processes across the enterprise. Enables stronger coordination between business, product, digital, and operational teams to accelerate transformation outcomes. Operates within highly matrixed environments requiring collaboration across commercial, supply chain, finance, digital, and bottler ecosystems. Provides leadership and direction to cross-functional teams, delivery partners, and operational stakeholders. INNOVATION & COMPLEXITY Solves complex operational and execution challenges involving multiple stakeholders, competing priorities, evolving business needs, and cross-functional dependencies. Drives operational simplification and scalable execution models across fragmented processes and teams. Leverages data, analytics, automation, and AI-enabled tools to improve operational effectiveness and decision-making. Balances strategic priorities with execution realities in fast-paced and e