About the role
Main Duties and Key Responsibilities:
• Handle sales of weddings, social events, seminars and meetings, and assist in soliciting new business to maximize Club revenue.
• Identify, pursue and generate new clientele.
• Assist with menu planning in response to guest needs and maintain close contact with active accounts to promote repeat business.
• Liaise with other departments to ensure smooth execution of banquet events.
• Attend operations meetings and collaborate with key departments.
• Assist in developing wedding and social event packages and promotions.
• Source and coordinate with vendors to support event requirements.
• Coordinate events on the actual day and conduct pre- and post-event checks.
• Address unexpected issues that arise during events and execute service recovery as required.
• Assist in planning and executing wedding shows and marketing initiatives.
• Prepare BEOs, and manage enquiries, bookings, and confirmations.
• Conduct site inspections for new and potential clients.
• Prepare weekly catering forecasts, monthly forecasting reports, and monthly catering, rooms and commission reports.
• Monitor costs and support budgeting processes.
• Participate in biannual competitor survey and analysis.
• Assist with other administrative duties (menu and signage printing, carpark coupons, etc.) as and when required.
Requirements:
• Degree / Diploma with 2 years of relevant experience in the hospitality and/or catering industry.
• Should possess strong analytical and interpersonal qualities.
• Able to multitask and work within tight deadlines with good organizational skills.
• Excellent verbal and written communication skills.
• Self-motivated, resourceful and proactive.
