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SVP, Clinical Quality & Population Health

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Remote remote· SVP-Clinical-Operations January 21, 1970
SVP-Clinical-OperationsVP-Clinical-LeadershipHealthcare-Quality-Operations-DirectorVP-Healthcare-Analytics-And-PerformanceClinical-Quality-Director
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About the role

About Matter Health Matter Health delivers primary and preventive healthcare directly to older adults living in affordable housing communities. Our mission is simple: to improve healthcare access by meeting patients where they are and building trusted relationships within the communities we serve. As we rapidly expand across the country, we are building a team of mission-driven professionals who thrive in fast-paced, collaborative environments. Total Healthcare. Where you live. About the Role Matter Health is seeking a Senior Vice President, Clinical Quality & Population Health to lead the enterprise functions that drive clinical quality, population-health outcomes, value-based performance, and operational excellence across our patient populations. Reporting to the Chief Medical Officer, this executive will lead a multidisciplinary team with accountability across Medicare Star Ratings and quality performance, clinical programs, clinical operations, coding and clinical documentation, risk adjustment, and provider credentialing. This leader will serve as a dyad partner to the SVP of Operations, helping ensure that Matter Health ’s clinical and operational strategies remain aligned and mutually reinforcing. The SVP will also serve as a key liaison to the Chief Medical Officer’s Clinical Affairs function and represent Quality and Clinical Programs in executive discussions, payer relationships, board reporting, and regulatory interactions. This is both a strategic and execution-focused leadership position. The ideal candidate will bring deep experience in Medicare Star Ratings, HEDIS, CAHPS, value-based care, and enterprise clinical-quality leadership. They will be equally comfortable establishing strategy, developing leaders, working across functions, resolving operational barriers, and maintaining accountability for measurable results. Responsibilities Own Matter Health ’s enterprise Medicare Star Ratings strategy and execution Drive performance improvement across applicable HEDIS, CAHPS, and Medicare Part D measures Build and sustain a culture of continuous quality improvement across clinical and operational functions Translate quality, clinical, claims, and operational data into targeted interventions and measurable performance improvements Partner with payers and internal stakeholders to identify care gaps, prioritize initiatives, establish accountability, and monitor outcomes Oversee clinical-quality programs aligned with CMS frameworks, NCQA standards, regulatory requirements, and value-based contracts Lead the design, implementation, governance, and scaling of evidence-based clinical and population-health programs Ensure clinical programs are patient-centered, operationally viable, measurable, and integrated across care settings Provide executive oversight of clinical operations to support efficient, compliant, and patient-centered care delivery Partner with clinical, operational, and administrative leaders to identify and resolve workflow barriers affecting performance Align clinical operations with value-based care targets and regulatory requirements Oversee clinical documentation improvement, coding accuracy, and compliant risk-adjustment programs Strengthen collaboration across clinical, coding, compliance, and finance teams to support accurate RAF and HCC capture Oversee provider credentialing and ensure processes meet regulatory standards while supporting a timely provider-onboarding experience Establish appropriate governance, reporting, monitoring, auditing, and corrective-action processes Support readiness for payer reviews, regulatory surveys, and applicable accreditation activities Serve as a dyad partner to the SVP of Operations and share accountability across interconnected clinical and operational priorities Represent quality and clinical programs in leadership forums, board reporting, payer meetings, and regulatory interactions Build, coach, and develop a high-performing multidisciplinary team Model Matter Health ’s values of Empathy, Trust, Tenacity, Teamwork, and Curiosity Qualifications Bachelor of Science in Nursing required 10 or more years of progressive leadership experience in clinical quality, population health, clinical operations, clinical-program management, or a related healthcare function Significant leadership experience within a large health plan, health system, hospital, multisite medical group, or value-based healthcare organization Demonstrated experience owning or leading an enterprise Medicare Star Ratings or comparable clinical-quality program Deep expertise in HEDIS and CAHPS performance and applicable CMS quality requirements Proven leadership experience in a value-based care environment, such as Medicare Advantage, an Accountable Care Organization, or another risk-bearing provider organization Experience leading multidisciplinary teams and managing leaders or specialized subject-matter experts Demonstrated ability to translate clinical-quality strategy into coordinated execution and measurable outcomes Experience designing, implementing, governing, or scaling clinical and population-health programs Experience using quality dashboards, claims data, clinical analytics, and value-based performance reporting Knowledge of clinical documentation improvement, coding accuracy, RAF, HCC capture, and risk adjustment Strong executive communication, relationship-building, and stakeholder-management skills Ability to influence across clinical, operational, financial, compliance, and administrative functions Demonstrated ability to operate strategically while remaining closely engaged in execution Ability and willingness to travel moderately to Matter Health locations and markets, including Nashville and Memphis Preferred Qualifications Master’s degree in Healthcare Administration, Public Health, Nursing, Business Administration, or a related field Active clinical licensure, such as Registered Nurse, Nurse Practitioner, or an equivalent clinical credential Ex
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