About the role
About the Role You will be the point of contact for Technical Support for clients in the Delhi, Mumbai & Hyderabad region. Technical issues that cannot be resolved at his level are escalated to the respective team. You are capable of troubleshooting and resolving all types of technical issues, meeting the clients whenever necessary, analysing the issues along with the customers, taking part in Monthly/Quarterly review with the customers, preparing the summary, reports, PPT and presenting to the…