Julio Ferreira
HVAC Technician
Summary
EPA Universal-Certified HVAC Technician with 7+ years of experience in residential and commercial heating, ventilation, air conditioning, and refrigeration (HVAC/R) diagnosis, maintenance, and system installation. Proven technical expert closing 8 service calls daily, maintaining an 89% first-time fix rate, and lowering customer callbacks from 14% to 5%.
Experience
- Diagnosed and repaired complex HVAC/R equipment across 8 service calls daily, achieving an 89% first-visit fix rate on commercial split systems.
- Reduced customer warranty callback rates from 14% to 5% by standardizing systematic compressor and electrical diagnostic checklists over 12 months.
- Managed seasonal preventative maintenance agreements across 150 commercial client accounts, lifting annual maintenance contract renewals by 22% over 2 years.
- Performed EPA-compliant refrigerant recovery, brazing, evacuation, and compressor replacements on 500 HVAC units with zero venting violations.
- Engineered Manual J heat load calculations and ductwork sizing layouts for 40 residential HVAC replacements, achieving a 98% inspection pass rate.
- Cut average equipment diagnostic troubleshooting duration by 44% (from 45 to 25 minutes) by deploying digital manifold wireless probes over 18 months.
