Priya Nair
Certified Medical Assistant, CMA (AAMA)
Summary
Certified Medical Assistant (CMA) with 5+ years of experience delivering clinical and administrative support in fast-paced ambulatory care and outpatient clinic settings. Skilled in phlebotomy, vital signs assessment, EHR documentation, and patient education, maintaining 99% charting accuracy across 8-hour shifts and cutting patient intake rooming times by 28%.
Experience
- Administered vital signs, point-of-care lab tests, and 12-lead ECGs for 25 patients daily across 8-hour clinical shifts.
- Triaged outpatient clinical inquiries and prescription refill requests, reducing physician message backlog response time from 24 hours to 4 hours.
- Documented patient histories and vitals in Epic EHR with 99% accuracy across 12 months with zero HIPAA compliance violations.
- Administered intramuscular and subcutaneous vaccinations for 30 people weekly, adhering to 100% sterile technique and CDC protocols.
- Streamlined examination room preparation and inventory restocking, reducing room turnover turnaround from 15 minutes to 6 minutes.
- Educated patients on chronic disease management and post-procedure care plans, contributing to a 16% reduction in 30-day clinic revisit rates.
