Bianca Souza
Office Manager
Summary
Seasoned Office and Facilities Manager with 6+ years of experience overseeing office operations, executive vendor management, and employee onboarding for professional services firms of 80 employees. Proven expertise in facilities management and operational cost control, cutting operating supply expenditure by 18% and maintaining 100% facility uptime.
Experience
- Managed day-to-day office operations, facilities, and commercial lease administration for an 80-person corporate headquarters over 2 years.
- Negotiated commercial vendor contracts for IT equipment, cleaning services, and office catering, reducing annual overhead costs by 18% ($45k).
- Coordinated full employee onboarding logistics and IT hardware provisioning for 45 new hires, ensuring 100% readiness on day one.
- Organized firm-wide corporate events, client receptions, and quarterly retreats for 120 guests, managing budgets up to $60k with zero overages.
- Administered office space redesign and workstation reconfigurations, expanding workspace desk capacity by 25% without lease expansion.
- Supervised administrative support staff and reception operations, maintaining high workplace satisfaction scores across 6 quarterly surveys.
