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UX Researcher resume example

A UX researcher resume needs to prove influence, not just activity — recruiters want to see which studies actually changed a roadmap decision, and which methods you're fluent in, both qualitative and quantitative.

This example keeps the layout single-column and ATS-safe, and pairs every study with the decision or metric it moved.

Aisha Whitmore

UX Researcher

Seattle, WA aisha.whitmore@email.com +1 (206) 555-0143 linkedin.com/in/aishawhitmore aishawhitmore.com

Summary

Lead UX Researcher with 6+ years of experience conducting quantitative and qualitative user research for complex enterprise SaaS platforms. Expert in usability testing, generative user interviews, survey design, and statistical data analysis, delivering critical customer insights that saved 400 hours of engineering work and improved user retention by 21% across digital products.

Experience

Senior UX Researcher
Cascadia Health · Seattle, WA
May 2021 — Present
  • Executed a 24-participant mixed-methods usability study that restructured a planned feature redesign, saving 400 hours of engineering work.
  • Built a centralized user research insights repository in Dovetail adopted across 5 product teams, reducing duplicate research studies by 30%.
  • Led quarterly usability benchmarking evaluations across 12 core workflows, raising user task completion rates from 71% to 92% over 18 months.
UX Researcher
Brightfield Insights · Seattle, WA
Jul 2018 — Apr 2021
  • Designed and fielded quantitative surveys reaching 1,200 customers to prioritize product roadmap initiatives for executive leadership.
  • Facilitated 15 cross-functional stakeholder workshops translating user interview findings into validated product requirements over 2 years.
  • Analyzed behavioral telemetry data in SQL and SPSS, uncovering critical usage friction that was driving 60% of annual customer churn.

Skills

User Interviews · Usability Testing · Survey Design · Affinity Mapping · Journey Mapping · Statistical Analysis · SPSS · Research Operations · Stakeholder Presentations · A/B Testing · Qualitative Research · Data Analysis

Education

University of Washington
M.S., Human-Centered Design & Engineering
2016 — 2018

UX Researcher · Modern Sidebar template · single-column, ATS-safe.

ATS keywords for a UX Researcher resume

Applicant tracking systems match your resume against the job description's vocabulary. Mirror the terms below that are true of you — ideally with a metric attached.

User InterviewsUsability TestingSurvey DesignQualitative ResearchQuantitative ResearchResearch OperationsAffinity MappingPersonasJourney MappingStatistical AnalysisA/B TestingSPSSStakeholder PresentationsDiary Studies

What recruiters look for

  • A mix of qualitative and quantitative methods, not just interviews.
  • Evidence a study directly changed a roadmap or design decision.
  • Comfort presenting findings to skeptical stakeholders and leadership.
  • Research ops maturity — participant recruiting, repositories, templates.

Before & after: one bullet

Weak

Conducted user interviews and usability testing for the product team.

Strong

Ran a 24-participant mixed-methods study that reversed a planned redesign, saving an estimated 400 engineering hours and raising task success 71%→92%.

Common mistakes to avoid

  • Listing methods used without saying what decision the findings changed.
  • No quantitative rigor — every study framed as purely qualitative anecdote.
  • Overlong methodology sections that bury the business impact.
  • No mention of how findings were socialized or acted on by the team.